TechWithJayson

Bachelor of Science in Computer Science

Saginaw Valley State University, Michigan USA

Deans’ List: Four Semesters, Honor: Cum Laude

Minor in Cybersecurity

Saginaw Valley State University, Michigan USA

Minor in Computer Science & Information Systems (CSIS)

Saginaw Valley State University, Michigan USA

Vocational Degree in Information Technology

University of Perpetual Help System, Cauyan City, Isabela, Philippines

Vocational Degree in Computer System Servicing NC II

Southern Isabela College of Arts and Trades, Caloocan, Santiago City, Philippines

Security Operation Center (SOC) Supervisor

Securatech Inc.

• Promoted to Supervisor within 6 months due to strong performance and organizational impact.
• Trained and onboarded new and existing employees on alarm handling and dispatch protocols, improving team efficiency.
• Managed user access credentials across multiple security platforms to ensure system integrity.
• Developed scripts to reduce false positive burglar, fire, and medical alarms by 98%, streamlining operations to focus on real threats.
• Administered team schedules and attendance using Paychex, including time-off requests and payroll approvals.
• Led the integration of the Immix system with AI platforms (Evolon Verify, Calipsa, Smart Sentry, Actuate AI) to detect human-related camera alarms and enable real-time threat identification.
• Prepared and analyzed detailed reports on all alarm activity (burglar, fire, medical, camera) to provide actionable insights to senior management.
• Provided technical support for network and computer issues within the SOC to maintain high system uptime.
• Delegated tasks to SOC operators to ensure efficient resource allocation and 24/7 coverage.
• Provided on-call support to SOC teams and customers during after-hours and weekends to maintain service levels.
• Implemented Trello and Microsoft Teams to streamline team communication and project management.
• Managed the PDK application for remote site access control and security management.
• Led the investigation and documentation of security incidents, compiling evidence including images and time-stamped videos.

Security Operations Center (SOC) Analyst

Securatech Inc.

• Provided frontline customer support and performed clerical duties including data entry and call handling for commercial and residential clients.
• Dispatched emergency and non-emergency services (police, fire, EMS) in response to verified alarms.
• Conducted hourly signal checks for all guards on Securatech Radio Networks to ensure safety and connectivity.
• Operated the Immix VMS platform to configure devices, process alarms, and conduct virtual patrols.
• Configured NVRs with advanced AI features like facial recognition and intrusion detection to enhance site security.
• Managed and triaged multiple simultaneous alarms using platforms like Bold Manitou, Immix, and Alarm.com.
• Conducted tests on burglar and fire alarm systems to ensure functionality and compliance.
• Developed and deployed automated email notification scripts in Bold Manitou for over 500 customers, improving communication efficiency.
• Authored action pattern scripts to standardize operator procedures and automate the closure of false alarms.
• Designed and documented comprehensive BOLD Dashboards for monitoring customer analytics, server health, and alarm traffic.
• Implemented and documented security best practices, including password management and MFA, to protect company assets.

User Services

Zahnow Library

• Managed circulation of library materials, including books and equipment, for students and faculty.
• Performed accurate data entry for patron information using Sierra Library Software.
• Assisted patrons with record-keeping, form completion, and accessing library resources.
• Provided in-person and telephone support to help customers utilize library services.
• Conducted regular inventories of library resources to ensure accurate tracking and availability.
• Processed financial transactions for printing services and library fines.
• Audited the library website for broken links and reported issues for resolution.
• Monitored the library's security gate system to prevent unauthorized removal of materials.

Teaching Assistant

Camp Infinity, Michigan Council of Women in Technology (MCWT) & DOW

• Mentored and encouraged middle school girls to pursue interests in STEM fields.
• Assisted participants in setting up computers, software, robots, and VR equipment for camp activities.
• Provided technical support to participants, helping them debug code for web development and robotics projects.
• Collaborated with camp leaders and other volunteers to ensure a smooth and engaging experience for all participants.

Teaching Assistant

Coding and Networking Camp, Saginaw Valley State University

• Set up computers and applications for student lab activities.
• Assisted students in debugging and fixing errors in their programming assignments.
• Demonstrated how to assemble networking cable wires and RG 45 connectors in a proper and functional manner for use in networking lab activities.

Classroom Mentor

Science and Math Extravaganza Kids Summer Camps, Saginaw Valley State University

• Instructed elementary school students on how to assemble a solar car, fostering early engineering skills.
• Assisted over 60 children with hands-on STEM activities and experiments.
• Prepared and organized materials for science experiments, ensuring a safe learning environment.
• Communicated classroom progress and any issues to camp leadership for prompt resolution.

Teaching Assistant

CS Explore 2018 Summer Camp, Saginaw Valley State University

• Authored and documented over five sets of instructions for lab activities for future use.
• Demonstrated and taught essential concepts in Android app development (MIT App Inventor), robotics (mBots), Raspberry Pi, and web development.
• Prepared computer and server hardware for over 20 high school students to explore computer components.
• Set up and demonstrated VR technology, explaining its applications in fields like medicine.

Ground Student Position

Campus Facilities, Saginaw Valley State University

• Maintained the cleanliness and upkeep of multiple campus buildings and grounds.
• Assisted with the organization and storage of library materials and equipment.

Job Order Clerk

Department of Social Welfare and Development Office, Ramon, Isabela, Philippines

• Conducted interviews with over 1,000 individuals to create social case studies for medical and financial assistance programs.
• Registered and issued over 200 PWD IDs online to facilitate client access to benefits.
• Processed 'Social Pension for Senior Citizens' applications for approximately 5,000 individuals and assisted in financial disbursements.
• Provided pre-marriage counseling to 20 couples per week and issued certificates for marriage license acquisition.
• Organized and maintained office files and receipts with 100% accuracy for effective record-keeping.
• Assisted clients during court hearings at the Regional Trial Court.

Admin

His House Campus Ministry, Saginaw Valley State University, Michigan USA

• Managed and maintained the Campus Ministry website and database, including user profiles, forms, and permissions.

Volunteer

High School Coding Competition (HSPC), Saginaw Valley State University, Michigan USA

• Ensured optimal performance of competition computers by testing for errors and functionality.
• Upgraded and installed software (NetBeans, Eclipse) on over 30 computers to meet competition requirements.

Volunteer

Relay For Life, American Cancer Society (ACS), Saginaw Valley State University, Michigan USA

• Planned and organized fundraising activities to support the American Cancer Society.
• Assisted in raising funds for research, patient support, and information sharing.

Volunteer

Carriage Town Ministries, Flint, Michigan USA

• Coordinated the sorting and packaging of donated goods for distribution to those in need.
• Mentored and engaged with children in homeless conditions through creative activities.

Volunteer

Old Town Christian Out Reach Center, Saginaw, Michigan USA

• Assisted with packaging and distributing essential goods to over 500 individuals.

International Orientation Leadership (IOL)

Saginaw Valley State University, Michigan USA

• Guided over 100 international students on campus tours to help them acclimate to university life in the U.S.
• Coordinated team schedules to ensure full participation in orientation events.

Assimilation, Human Resources

Saginaw Valley State University, University Center Michigan USA

• Provided administrative support during HR assimilation activities, including document distribution and processing.

Disaster Risk Reduction & Management

Ramon, Isabela Philippines 3319

• Packed and distributed over 2,000 relief packages to communities affected by natural calamities.

Personal Portfolio Website (techwithjayson.com)

• Designed and developed a personal portfolio website to showcase projects, skills, and blog content.
• Built a responsive and modern user interface using React, Next.js, HTML, and CSS.
• Developed the backend with Node.js and Express.js to handle API requests and serve dynamic content.
• Integrated multiple data sources to dynamically manage content across the site.

Capstone, Rebel Body Collective Fitness Web Application

Saginaw Valley State University, Michigan USA

• Developed and implemented QA testing strategies to validate and verify system software.
• Established procedures for recording, reporting, and retesting software defects.
• Coded and executed tests using Python and Cypress, reporting issues to development teams.
• Prepared and delivered weekly status reports on project progress to the group manager.
• Collaborated with cross-functional teams as a key member of the quality assurance group.
• Assisted the QA manager in completing all assigned tasks with a high standard of quality.

High Level College Courses

Saginaw Valley State University, Michigan USA

• Computer Programming I, II, & III
• Visual Basic
• .NET Programming
• C/C++ Programming
• Computer Networks
• Frontend/Backend Web Development
• Assembly Language/Operating System
• Database System
• Cybersecurity System Administration
• Linux/Unix System Administration
• Private Physical Security
• Cybercrime
• Computer Forensics
• Computer Applied Statistics
• Object-Oriented Design & Development (Capstone I & II)

Recipient, Dean's Listers

Saginaw Valley State University, Michigan USA

Member, National Society Leadership and Success (NSLS)

Saginaw Valley State University, Michigan USA

Member, Philippine Association of Northeastern Michigan (PANEM)

Member, AFS Philippines Alumni

Recipient, Kennedy-Lugar Youth Exchange Study Alumni Scholarship Award

Member, International Student Club (ISC)

Saginaw Valley State University, Michigan USA

Member, Valley International Student Association (VISA)

Saginaw Valley State University, Michigan USA

Member, His House Christian Fellowship (HHCF)

Saginaw Valley State University, Michigan USA

Member, Association for Computing Machinery (ACM Club)

Saginaw Valley State University, Michigan USA

Recipient, Red & White Scholarship Award